05 November 2010
What a shocking couple of days it's been. Not diet-wise, life-wise. All the uproar on the boards, the OH with a cob on for the last two mornings and not on good form yesterday evening either, the stress of trying to get the documents we need for the wedding scanned and then emailed, giving Barclays Bank a kick up the jacksie by letter, battling Ultimo's Miracle Bodyshaper....
I've said all I am going to about the OH and his little oddities; poor chap would probably be horrified I've said as much about him as I have! Good job he's never asked for a look at this blog. Eek! And I think my attitude towards the boards has been pretty much made clear. Or I hope it has, anyway!
We bought a fancy HP laser printer/scanner/copier/fax machine all in one thingy a few months ago, and haven't used it much for scanning. I discovered yesterday, while trying to scan a mere 16 pages of documents, that it likes to sulk after every two or three pages. 'Scanner not found'. 'Software update required'. 'Repopulate lists'. (I am not sure where Lists is, and to be honest I think it's a bit of a cheek to expect us two to repopulate it single-handedly.)
So, scanning 16 pages took me four hours or so. I kept forgetting what I was doing, I had to reboot the laptop so many times!
Then I had the fun of trying to email 73 mbs of document. Silly idea, thinking it would go as one big document. I tried. Several times. I even left it sending overnight, and it was still sending seven hours later!
In the end, I decided it was easiest by far just to email Louise in Denmark and tell her sorry ducky, you'll be getting five or six emails from me today with two or three pages of documents at a time! She emailed me after the first couple to let me know they were getting through and she would download and check them later. Still waiting to hear back from her, which is a bit of a worry, but Friday's are probably pretty busy days for weddings on the island of Aeroe. (I can't do a diphthong.)
Having done that, I set about tackling Barclays. I moved two years ago. My local branch told me when I went to change my address that I couldn't do that unless I went to the branch I'd opened the account with. Which turned out to be a lie, but at the time I did not know this! I was told to write to them, so I did. I've written four times, including twice sending a Change of Address form I printed off the website and providing copies of my passport and ID document.
There have been numerous phone calls made by me, chasing this up, to no avail. Today I rang them again and they have finally marked my account as 'gone away' for the moment, so no more papers will be sent to my old address. My new Connect card was sent to that address in September, but luckily there's been no attempt by anyone to use it. All the money that should be there, is still there.
Then I set about writing them a very nasty - but very polite - letter, setting out all that happened, what steps I had taken, who had tried to help me and when and what I expect them to do now. 1) Telephone me upon receipt of my letter. 2) Change my address immediately upon receipt, and write to me confirming same with copies of every statement they have sent to the old address since I moved. 3) Reimburse me for the time, distress and inconvenience of having no access to my account whatsoever since May due to my PINSentry card needed to bank online being broken and my address being still unchanged by them for the last two years. 4) Send me a new PINSentry card, immediately.
We shall see what they say when they get my letter. Which I did send by registered airmail!
Never upset a solicitor, whether practising or not. The solicitor, that is, not the person doing the upsetting! They should be grateful I was a family lawyer and not a commercial contracts lawyer, that's all I can tell you. Bwaaa-ha-ha-haaaaaaaaaa!
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